Privacy Policy BT88 — Your Information, Our Protection

BT88 ("Company", "We", "Platform") values the privacy of every individual using our platform at bt88.ml. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.

By using the BT88 platform, you agree to the collection and use of information as described in this policy. We encourage you to read this document carefully to fully understand your rights and how we manage your data.

This Privacy Policy applies to all users of the BT88 platform, including website visitors, registered members, and individuals interacting with our support services. It covers all methods of access including web browsers, mobile applications, and authorised third-party APIs.

The data controller for information collected through this platform is bt88 Operations Ltd., which is responsible for ensuring all data processing is conducted lawfully, fairly, and transparently in accordance with applicable law.

This policy does not apply to third-party websites or services that may be linked from our platform. We recommend that you read the privacy policies of those platforms separately.

BT88 collects various types of information to ensure the platform operates securely, complies with legal requirements, and delivers the best experience to every member. The information collected falls into the following categories:

We also collect information you voluntarily provide, such as feedback, reviews, or additional details during the extended KYC verification process. All information received is stored securely using military-grade encryption.

Every piece of information we collect is used for a clear and legitimate purpose. bt88 will not use your data for any purpose beyond those stated below without obtaining your prior consent:

• Account Management: Creates, verifies, and maintains your member account, including the KYC process required by law.
• Transaction Processing: Handles all deposits, withdrawals, and financial transactions securely and accurately.
• Platform Security: Detects and prevents fraud, money laundering, account abuse, and any suspicious activity.
• Legal Compliance: Fulfils legal and regulatory obligations, including reporting suspicious transactions to the relevant authorities.
• Customer Support: Provides relevant, personalised assistance when you reach out to the bt88 support team.
• Service Communications: Sends important notifications related to your account, security, transactions, and policy changes.
• Experience Personalization: Personalises the platform display, game recommendations, and promotional offers based on your preferences.
• Continuous Improvement: Analyses usage patterns in aggregate (without identifying individuals) to improve the platform and services.

If you have consented to receive marketing communications, we may use your information to send you relevant promotional offers. You can withdraw this consent at any time through your account settings or by contacting our support team.

BT88 respects your privacy and does not sell or rent your personal data to anyone. However, in certain circumstances, we may need to share your information with trusted third parties as follows:

• Payment Providers: Financial institutions, banks, and digital wallet operators that process your deposit and withdrawal transactions. They only receive the information necessary to complete the relevant transaction.
• Identity Verification Providers: KYC companies and document verification providers that assist us in verifying member identities in accordance with legal requirements.
• Technical Service Providers: Cloud service, hosting, and infrastructure providers that help us operate the platform. All such providers are bound by strict data protection agreements.
• Legal Authorities: When required by law, court order, or a legitimate government authority, we will disclose the necessary information.
• Game Partners: Game software providers may receive anonymised play statistics for technical and licensing compliance purposes.

BT88 continuously invests in the most advanced information security infrastructure to ensure your personal data remains safe from both external and internal threats. Key security measures we implement include:

• 256-bit SSL Encryption: All data transmitted between your browser and bt88's servers is encrypted using the latest TLS 1.3 protocol, ensuring no third party can intercept your communications.
• Two-Factor Authentication (2FA): An additional security layer that ensures only you can access your account, even if your password is known to someone else.
• Stored Data Encryption: All sensitive data stored in our databases is encrypted using AES-256, the standard adopted by the world's leading financial institutions.
• 24/7 Monitoring: A real-time threat detection system that monitors for any abnormal activity or suspicious access attempts at all times.
• Regular Security Audits: BT88 conducts regular penetration testing and independent security audits to identify and address any vulnerabilities.
• Internal Access Controls: Access to members' personal data within BT88 staff is strictly limited on a need-to-know basis, with full audit logs maintained.

The bt88 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyze platform usage. The following are the types of cookies we use:

• Essential Cookies (Required): Required for core platform functions such as login, secure sessions, and security preferences. These cookies cannot be disabled as they are critical to platform operations.
• Performance Cookies: Collects information on how you use the platform (pages visited, time spent) to help us improve performance and user experience.
• Functional Cookies: Saves your preferences such as language, display settings, and game preferences to deliver a more personalised experience.
• Analytics Cookies: Helps us understand usage patterns in aggregated, anonymised form to make better platform improvement decisions.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's documentation.

As a data subject, you have rights protected under Malaysia's Personal Data Protection Act 2010 (PDPA). bt88 is committed to respecting and facilitating the exercise of these rights:

• Right of Access: You have the right to request a copy of all personal data we hold about you within 21 working days.
• Right to Rectification: If any of your information is inaccurate or outdated, you have the right to request a correction and we will update it promptly.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted. However, there are limitations where we are required to retain data in accordance with legal obligations.
• Right to Object: You may object to the processing of your data for marketing purposes at any time, and we will immediately cease all marketing communications.
• Right to Data Portability: You may request your data in a machine-readable format for transfer to another platform if desired.
• Right to Restrict Processing: In certain situations, you may request that we temporarily restrict the processing of your data while an issue is being resolved.

To submit any request relating to your data rights, please contact our data protection team via live chat or the email address listed in the Contact Us section. We are committed to processing all requests within the timeframe required by law.

BT88 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable laws in Malaysia.

• Active Account Data: Retained for the duration that your account remains active and in use.
• Financial Transaction Data: Retained for a minimum of 7 years in accordance with AML compliance requirements and Malaysian tax laws.
• KYC Records: Retained for a minimum of 5 years after account closure in accordance with legal requirements.
• Support Communication Logs: Retained for 3 years for quality control and dispute resolution purposes.
• Technical Data & Logs: Retained for 12 months for security and fraud detection purposes.

Upon expiry of the retention period, your data will be securely deleted or anonymized so it can no longer be linked to you. The deletion process follows industry-standard methods to ensure data is unrecoverable.

BT88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in how we handle data.

When significant changes occur, we will notify you via:

• In-platform bt88 notifications that will be displayed upon your next login.
• Email notification to your registered email address at least 14 days before changes take effect.
• Update of the "Last Updated" date at the top of this document.

Your continued use of the bt88 platform after any Privacy Policy changes take effect will be considered your acceptance of the updated terms. If you disagree with the changes, you have the right to close your account and request data deletion in accordance with the established procedures.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact the bt88 Data Protection Officer (DPO).

Our team is available 24 hours a day, 7 days a week across multiple convenient channels at no extra cost. Every enquiry is handled with care and we are committed to responding within 5 business days.

You may also use the live chat feature within the BT88 platform to connect directly with our support team, who are trained in privacy and data protection matters. For more complex issues, our Data Protection Officer will contact you personally.